Encyclopedia of Watercolour Techniques by Hazel Harrison

BE1786

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• email us at: marketing@thedrawingroom.co.nz to discuss return of goods.
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• Pack the goods you are returning using the original packaging and attach the shipping ticket sent to you.

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If you want to return goods because you have changed your mind:

• Fill out the returns form provided with your purchase.
• email us at: marketing@thedrawingroom.co.nz to discuss return of goods
• We will email you (the customer) a return shipping ticket and provide you with a phone number for our carrier to arrange collection.
• Pack the goods you are returning using the original packaging and attach the shipping ticket sent to you.

Please note: Shipping costs associated with return of non-faulty goods are the responsibility of the customer, as is the cost of replacement item(s) (if relevant). Payment for this will be made to our bank account number which will be provided when you contact us to arrange return.

Alternatively, customers may exchange goods instore within the specified timeframe. Please contact us to discuss this prior to return of goods.